Chat automation · bot-as-a-service · LATAM
A turnkey bot-as-a-service that lets a Colombian tienda or servicio answer 80% of customer WhatsApp questions automatically — order status, hours, pricing — without a human in the loop. Built for shops that cannot afford a chat agent but cannot afford to miss a sale either.
2024
LATAM small businesses live on WhatsApp. They cannot afford a human chat agent and cannot afford to miss a sale. The standard bot-building tools assume engineering capacity — a tree editor, a webhook configurator, a deploy step. The shop owner does not have any of that. They need a bot that asks three questions (order status, business hours, pricing) and answers them with three pre-canned responses. Anything more complex is a different product.
Talobot is a turnkey bot. The shop owner signs up, pastes a WhatsApp Business API key, and picks from a menu of pre-built conversation trees (order status, hours, pricing, catalog). The bot replies with the shop's own answers, not generic templates. Conversation logs surface the questions the bot could not answer, so the shop owner can add new trees one at a time. No tree editor, no JSON, no webhook — just a form to fill out.
Independent practice based in Cali. Automation flows, hand-built UI, and end-to-end web — for teams that would rather have it done than debate it.
Let's talkFrom intake to deploy, the studio keeps work in one place: scope, design, build, ship. Briefs land on the desk, deliverables land on the client.
Andrés Morales
